Tires Plus has been known to be one of the most customer-friendly establishments in the industry. Buying wheels can come with a lot of frustration and the last thing consumers want is to be ignored by the manufacturer or dealer. The customer-friendly company has been around for a long time, with the goal of reaching customer satisfaction and guest enthusiasm each and every time. They have been offering auto wheel services for over 3 decades and have non-biased trained staff who assist clients in purchasing the products. They comprise of more than 500 shops in 23 states.
What The Company Does
The services provided include replacing worn out products, mounting, repairing and assembling. The technical professionals assist in repairing, installation services, filtering and oiling. Wheels are not always suggested if they are not needed, thus creating an environment where customers feel at ease rather than constantly pressured. The trained staff base their recommendations on honesty and cannot suggest their customers to purchase products that are unnecessary. They also provide a wide range of options when it comes to well-known brands.
Great Customer Service
Tires Plus impress their customers by never trying to fix what isn’t broken. That is one important policy especially when it comes to this type of industry. So many consumers end with frustration because oftentimes, auto dealers will always try to sell them something that they don’t need. Money is wasted and the sometimes the problem of the vehicle is never truly sold. The customer ends up going back to the dealer several times for help, while not really getting any in the end.
On the other hand, the customer-friendly auto dealer are genuinely willing to help, even thanking customers for using their services. Even just for having an oil change, they are thankful for the customer’s interest in their business.
Reliable Website
In addition to distributing tires in retail shops, the company enables customers to look for tires for their particular auto model on its official website. Users key in their zip code and give basic data regarding their automobile. Based on this data, the company will give a free quote. Users can print out this information and take it to any of their branches. For those who may already be familiar with precisely what kind of tires they require, the official website includes a descriptive tire catalog, which provides tire information by name and brand.
With the website, there are 2 ways to choose your tire. Various kinds of automobiles have various tire requirements. You can look for tires by size or by vehicle. You can begin by choosing a search option from the tabs provided and keying in your ZIP code. Whenever you’re done with your search, you’ll get tire quotes and the chance to set up an online appointment.
Possible Cons?
If there was a downside it would be the fact that the company don’t assemble parts that come from somewhere else aside from their shop, although this is entirely understandable. Other than that, they are highly commendable and anyone searching for quality customer service and value prices can find it at Tires Plus.